Terms and Conditions of Use

1. Introduction & Acceptance of Terms

Adwento ("we," "our," or "the Platform") operates an online classified marketplace designed to facilitate buying, selling, and community exchanges across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Multan, Quetta, and all other nationwide districts.

If you do not agree with any provision of these Terms, you must discontinue using the platform immediately. We may update these Terms periodically to reflect legislative changes, new features, or security enhancements. Continued use following any update constitutes acceptance of the modified Terms.

2. Nature of the Adwento Platform

Adwento is an independent classifieds advertising marketplace. We provide an online venue where registered sellers may publish listings and prospective buyers may browse and contact those sellers directly.

• Direct Dealings: All sales, contracts, price negotiations, delivery arrangements, and payments occur directly between buyers and sellers.
• No Escrow or Auction Service: Adwento is not an auctioneer, banking entity, payment processor, or escrow agent. We do not hold customer funds for transactions between users.
• No Product Ownership: Adwento does not take ownership, inspect, warehouse, or deliver any item advertised on the marketplace.

3. User Eligibility & Account Responsibilities

To post listings or communicate with sellers on Adwento, you must create a user account. By registering, you agree to:

1. Age Requirement: You must be at least 18 years of age or possess legal capacity under Pakistani law to enter into binding agreements.
2. Accurate Information: Provide genuine, accurate, and up-to-date contact information, including an active Pakistani mobile phone number and valid email address.
3. Account Security: Maintain the confidentiality of your login credentials. You are solely responsible for all actions conducted through your account.
4. Single Account Policy: Creating multiple duplicate accounts to circumvent moderation or post spam is strictly prohibited.

4. Listing Guidelines & Quality Standards

To maintain a trustworthy marketplace for all Pakistani consumers, every advertisement posted on Adwento must comply with the following standards:

• Accuracy & Truthfulness: Titles, descriptions, specifications, conditions (New, Used, Refurbished), and prices must be genuine and accurately describe the item or service.
• Pakistani Rupee (PKR) Pricing: All prices must be quoted in Pakistani Rupees. Deceptive pricing (e.g., listing Rs. 1 for high-value smartphones or luxury cars) is prohibited.
• Authentic Photographs: Photos must be clear, actual representations of the item being sold. Using misleading stock photos or photos copyrighted by third parties without permission is forbidden.
• One Ad Per Item: Duplicate advertisements for the same item in the same or multiple cities are not permitted.
• Appropriate Category & City: Ads must be published in the relevant category and the accurate physical city where the item is located.

5. Prohibited Goods & Services

Posting any of the following items or services on Adwento is strictly forbidden under the laws of the Islamic Republic of Pakistan and community standards:

• Weapons & Dangerous Items: Firearms, ammunition, airguns, hunting rifles, military equipment, explosives, fireworks, switchblades, and hazardous chemicals.
• Controlled Substances & Pharmaceuticals: Narcotics, unapproved medicines, prescription drugs, anabolic steroids, and drug-related paraphernalia.
• Stolen & Counterfeit Goods: Stolen property, counterfeit currency, fake designer goods, replica watches, non-PTA approved devices sold deceptively, and smuggled non-customs-paid (NCP) vehicles or electronics.
• Adult & Inappropriate Content: Sexually explicit material, escort services, adult toys, pornography, and offensive publications.
• Fraudulent Schemes & Pyramid Models: Multi-level marketing (MLM), illegal lottery, cryptocurrency schemes promising guaranteed profits, work-from-home registration fee scams, and fake university degrees or certificates.
• Telecommunications & Identity Violations: Unauthorized SIM cards, fake CNICs, passport forging services, signal jammers, and phone-cloning software.

6. Independent Buyer & Seller Transactions

Because Adwento is not a party to transactions between users, each user agrees to exercise due diligence:

• Buyers: Inspect items thoroughly in broad daylight, verify original documents (e.g., vehicle smart cards, property allotment letters, PTA status), and never pay in advance before receiving the item. Please consult our Anti-Scam & Safety Guide for detailed checklists.
• Sellers: Deliver items exactly as described upon receiving verified payment. When accepting digital bank transfers, always verify cleared funds in your official mobile banking app before handing over goods.

7. Paid Promotions, VIP Lounge & Wallet System

Adwento provides optional promotion packages, including Featured Listings, VIP Lounge placement, and Top-of-Page Boosts to increase advertisement visibility across Pakistan.

• Transparent Fees: Promotion package prices and durations are clearly displayed on our Pricing & Plans page.
• Adwento Wallet: Users can maintain a prepaid balance in their Adwento Wallet for instantaneous activation of promotions.
• Non-Refundable Upgrades: Once a promotional upgrade (Featured, VIP, or Boost) is activated for an advertisement, the fee is non-refundable, as the advertising visibility service is delivered immediately. In the event of a technical service outage, users may request promotional credit via support.

8. Content Moderation & Account Suspension

To protect the Adwento community, we reserve the right, without prior notice or liability, to:

• Review, edit, reject, or remove any advertisement that violates these Terms or applicable Pakistani laws.
• Downgrade, suspend, or permanently terminate user accounts engaging in fraudulent activities, harassment, repeated policy breaches, or spamming.
• Cooperate fully with Pakistani law enforcement authorities, including the Federal Investigation Agency (FIA) and local police, in investigations regarding fraud or stolen property.

9. Intellectual Property

The Adwento name, brand logos, website designs, icons, graphics, and underlying source code are the proprietary intellectual property of Adwento. You may not copy, reverse-engineer, scrape, or republish platform assets without express written consent.

By submitting listing content (text and photos) to Adwento, you grant us a non-exclusive, royalty-free, worldwide license to display, host, and promote that content across our digital channels solely for marketplace operation.

10. Limitation of Liability & Disclaimers

Adwento is provided on an "as-is" and "as-available" basis. While we employ automated security filters and manual moderation, we do not warrant:

• The merchantability, safety, quality, or legality of items listed by users.
• The truthfulness or accuracy of user profiles, listings, or communications.
• Uninterrupted or error-free access to the platform at all times.

To the maximum extent permitted under applicable law, Adwento and its officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from user-to-user transactions, meetings, or reliance on posted content.

11. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by, interpreted, and enforced in accordance with the substantive laws of the Islamic Republic of Pakistan. Any dispute, claim, or controversy arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

12. Contact & Grievance Redressal

If you have any questions, require clarification on these Terms, or wish to report a policy violation, please reach out to our team via our official channels:

• Online Contact Form: Contact Us Page
• Dedicated WhatsApp Support: +1 (406) 316-2084
• Safety & Scam Inquiries: Anti-Scam Guide