Frequently Asked Questions

Frequently Asked Questions (FAQ)

Adwento Classifieds • Pakistan

Adwento Help & Support Center: Have a question about buying, selling, or promoting your ads? Browse our most frequently asked questions organized by topic below. If you cannot find what you are looking for, our friendly support team is ready to assist you via our Contact Us Page or dedicated WhatsApp.
{{-- SECTION 1: GENERAL --}}
1. General Platform Information

Adwento (paak.adwento.com) is Pakistan's premier online classifieds marketplace. It connects individuals, businesses, and service providers who want to sell goods and services with prospective buyers searching for great deals in their local city. Sellers can easily create free listings, and buyers can browse categories, contact sellers directly via phone, messaging, or WhatsApp, and conclude transactions in person.

Yes, posting standard classified advertisements on Adwento is completely free! Any individual or business can register and publish ads in categories such as Vehicles, Mobiles, Electronics, Real Estate, Fashion, Services, and Jobs. We also offer optional, affordable premium visibility packages (such as Featured Ads and VIP Lounge placements) for sellers who wish to sell faster.

Adwento serves all provinces and territories across Pakistan, including Punjab, Sindh, Khyber Pakhtunkhwa, Balochistan, Islamabad Capital Territory, Azad Jammu & Kashmir, and Gilgit-Baltistan. You can filter listings by major metropolitan areas such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Multan, Gujranwala, Sialkot, Quetta, and Hyderabad, as well as dozens of secondary towns and districts.

No, browsing, searching, and viewing listings on Adwento is open to everyone without registration. However, you will need to create a free account if you want to publish advertisements, save favorite listings, or send in-platform messages to sellers.
{{-- SECTION 2: FOR SELLERS --}}
2. For Sellers: Posting & Managing Listings

Posting an ad takes less than two minutes:
  1. Click the prominent yellow/orange "Post Free Ad" button at the top of any page.
  2. Select the appropriate category and subcategory for your item.
  3. Enter a descriptive title, accurate price in PKR, and detailed description.
  4. Upload clear photos of your item (front, back, and any relevant details or accessories).
  5. Select your city and enter your contact phone number.
  6. Click Submit. Your ad will go live immediately or right after quick automated moderation!

Depending on your listing category, you can upload multiple high-resolution photos (typically up to 10 or more images). We accept JPG, JPEG, PNG, and WebP formats. For best results, use bright daylight photographs showing the actual condition of your item from multiple angles.

Standard listings remain active on Adwento for up to 30 days. You will receive an email reminder before your listing expires, allowing you to renew or re-list it with a single click if your item is still available.

Log into your account and navigate to My Account > My Listings. Beside each listing, you will find options to Edit (update title, price, description, photos) or Delete the listing once it has been sold to avoid unwanted phone calls.

Listings are typically rejected or removed if they violate our Terms of Service. Common reasons include:
  • Posting prohibited items (weapons, drugs, counterfeit items, non-PTA phones, adult services).
  • Duplicate listings of the same item in the same or multiple cities.
  • Unrealistic or deceptive pricing (e.g., Rs. 0 or Rs. 1 for high-value items).
  • Misleading titles, missing contact details, or low-quality/copyrighted stock images.
{{-- SECTION 3: FOR BUYERS --}}
3. For Buyers: Searching & Making Purchases

Use the search bar at the top of the homepage: enter your keyword (e.g., "Corolla GLI", "iPhone 15", "House for Rent"), select your city from the dropdown menu, and click Search. You can further refine results using price filters, subcategories, condition, and sort by latest or lowest price.

On the listing page, you will find options to:
  • Click "Show Phone Number": View the seller's direct phone number to call or send an SMS.
  • WhatsApp Chat: Click the WhatsApp button to initiate a direct chat with the seller.
  • Send In-Platform Message: Use our built-in messenger to ask questions about the item directly on Adwento.

Adwento is an independent classifieds platform that connects local buyers and sellers. We do not provide a centralized delivery or courier service. For your personal safety, we strongly advise meeting the seller in person in a safe, public location to inspect the item before paying. If you choose to arrange third-party shipping (e.g., via TCS, Leopard, or Pakistan Post), agree on terms with the seller, but avoid sending full payments in advance.
{{-- SECTION 4: PROMOTIONS & WALLET --}}
4. Premium Promotions, VIP Lounge & Wallet

These are premium advertising tools that dramatically increase your listing's visibility:
  • VIP Lounge: Places your advertisement in our exclusive top-tier VIP carousel and header showcase on the homepage and category pages, ensuring maximum attention.
  • Featured Ads: Highlights your ad with a distinctive badge and positions it prominently at the top of category search results.
  • Top-of-Page Boosts: Refreshes your advertisement date, pushing it back to the very top of recent listings just like a brand new ad.

The Adwento Wallet allows users to maintain a prepaid balance in PKR. When you want to feature or boost an advertisement, the fee can be deducted instantly from your wallet balance without requiring separate card transactions each time. You can top up your wallet via bank transfer, mobile wallets, or by contacting our official WhatsApp support.

We support popular Pakistani payment channels, including Easypaisa, JazzCash, Raast, and direct online bank transfer (Meezan, HBL, Bank Alfalah, etc.). You can also connect directly with our support team on WhatsApp (+1 406 316-2084) for swift, verified wallet top-ups.
{{-- SECTION 5: ACCOUNT & SUPPORT --}}
5. Account Security, Reporting & Support

If you forgot your password, click "Log In" in the top header and select "Forgot Password?". Enter your registered email address and you will receive a secure password reset link within seconds. If you are already logged in, you can update your password under My Account > Security & Password.

Every listing features a "Report Listing" link. Click the button, choose the appropriate category (Scam, Fraud, Duplicate, Prohibited Goods), and provide any details. Our safety team investigates reports promptly and suspends fraudulent accounts. For immediate assistance with severe scams, please message our official support WhatsApp.

You can reach out to us anytime through:
Have more questions or need help?

Our dedicated support team is here to assist buyers and sellers across Pakistan.

Contact Support Safety Guide